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Root, part of Accenture, brings deep expertise in Strategy Activation. Working across industries, Root uses unique visual tools and methods to engage all levels of an organization and align, implement, and sustain strategies for accelerated results.

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What to Expect in Customer Experience in 2021

Root Inc. Senior Vice President and CX Guru, Gary Magenta, shares what to expect in customer experience in 2021 and what customers want from your organization.

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More deeply rooted thinking

Customer Experience

Customer Experience – Your ONLY Differentiator

The importance of exceptional service was ingrained in me before the term “customer experience” was ever created. My grandfather, and then my parents, operated the business with the following mindset: “The customer is always right – even when they’re wrong.”

Resources

What Do Costco Hots Dogs Have in Common with the Employee Experience?

For an organization to succeed it must have a strategy for creating a winning employee experience. Feeling stuck? Read on for three tips.

Employee Engagement

How a Root Learning Map®Experience Works

Find out how Root Learning Map® Experiences give your people insights on why change, what's changing and how they can help create the change.

I WANT TO TALK TO ROOT

I want to hear how you can help my organization align on and activate our strategy. Call me, today.

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STRATEGY ACTIVATION THROUGH PEOPLE

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