Root, a Part of Accenture
Posts by Root, a Part of Accenture
From 1776 to 2011: Good Strategies Never Go Out of Date
“We should not look back unless it is to derive useful lessons from past errors, and for the purpose of profiting by dearly bought experience.” George
What is “World-Class Customer Service?”
Acquiring and retaining customers is getting harder everyday. Creating a word-class customer service is a great way to create customers for life.
Managers’ Roles in The New Normal
Working for a company that’s going through a merger or acquisition can seem like adjusting to a new blended family. For a while, it’s unclear whose house
Meeting Users Where They Are
When we think about the “future of workplace learning,” it sounds like a big, heady topic best left to the academic elite to solve.
From Onboarding to Integration: A Holistic Process
In deciding what they will do – and do differently – to respond to today’s business challenges, organizations have moved onboarding up on the priority list.
Strategy Execution Insights – Your Dashboard
Ask every CEO if they want to execute strategy more effectively and the answer is always “Yes!” Next, ask every CEO how to ensure that
Let’s go to the movies…
One of the fastest ways to provide a common understanding is through a story or a visual. Film marries both approaches in less time.
The power of gaming
It is tempting to focus on the look and feel of a game, but the power of gaming is in the gaming concepts and their applicability to adult learning
